A prescription is necessary in order to order any prescription medication from us, including any insulin products. To streamline the procedure, once you place your order, you can provide us with the doctor’s or local pharmacy’s contact details, and our pharmacy staff will get the prescription filled on your behalf.

The following ways are available for you to submit your prescription to us:

1. Give [email protected] a copy of your prescription via email.
2. Send us your prescription by mail.
3. We can seek a transfer of your prescription to your local pharmacy or doctor’s office if you grant us permission and authorization to do so.

Indeed! We ship to all 50 states in the union, including Hawaii and Alaska.

For shipping, we have a set price:

$40 for a non-cold chain medicine
$40 for cold chain medication

All items are shipped from Winnipeg, Manitoba, through Chicago via USPS using Xpress Post, which provides tracking numbers and has a turnaround time of three to five business days.

Important: Delivery cannot occur without a signature. To schedule a pickup if the first delivery attempt is unsuccessful, please get in touch with USPS right once. The parcel will be returned to the sender at the customer’s expense if it is not claimed or if a second delivery attempt is unsuccessful.

All cold chain products are transported from Winnipeg, Manitoba, through Chicago by USPS using Xpress Post, which provides tracking numbers and a turnaround time of three to five business days.

Important: Delivery cannot occur without a signature. To schedule a pickup if the first delivery attempt is unsuccessful, please get in touch with USPS right once. The parcel will be returned to the sender at the customer’s expense if it is not claimed or if a second delivery attempt is unsuccessful.

Superior insulation for cold chains: Our standard cold chain shipping box is an excellent option that comes with specialty foam made to withstand low temperatures.

Our kit with cold chain insulation includes:

• Several ice packs
• packaging paper with insulation
• Medication storage pouch that is waterproof

If you’re ordering cold chain products, take into account:

• We do require a signature for all of our cold chain shipments, so please schedule a time to sign for your box. You will receive an email with a tracking number as soon as your order ships.
• When it comes to product shipment, there’s always a potential of anything going wrong, like your medication arriving warm because of shipping delays. Room temperature stability applies to most of our items, thus it’s usually not a serious issue. Before utilizing the items, though, make sure there are no particles or haze in the liquid if they arrive heated. If you have any questions, please contact our customer service line to arrange for a pharmaceutical consultation.
• We are unable to provide a return policy since we are unable to obtain any kind of insurance on prescription drugs purchased over international borders.
• Please take note of the dangers mentioned above and understand, as well as our cold chain terms and conditions, that you are taking these risks as part of the order process when you order cold chain products.
• Packages are shipped Monday through Thursday to guarantee on-time delivery. It is advisable to place your order as early as possible during peak holiday seasons.

First-rate cold chain insulation: Our standard cold chain shipment package is a first-rate option that contains specific styrofoam made to withstand cold temperatures.

Our cold chain insulated kit includes the following:

• Several ice packs
• packaging paper with insulation
• Medication storage pouch that is waterproof

Please keep your insulin in the refrigerator if it arrives warm. Products containing insulin can be kept for up to 30 days at room temperature.

In the event that you have any queries or worries, don’t be afraid to phone us.

We do provide it, yes!

Please be aware that requests for price matching might not always be granted. Please send us a screenshot of the competitor’s current pricing or the URL to their website if you would like to seek a price match. It is not possible to combine this offer with any other coupons or special deals.

We are able to supply medicine for up to three months at a time.

A generic medication is a medication that is made by a company other than the one that developed the original medication. When patents on certain drugs expire, other manufacturers are permitted to produce and sell a generic version of the medication at a lower price. Generic drugs contain the same active ingredient as the brand-name drug and are required to have the same therapeutic effect by law. However, there may be some variations in the appearance of the drug, such as size, shape, and color.

Because the drugs we supply through our affiliated pharmacies are acquired from various nations throughout the world, their appearances may change. These drugs’ generic counterparts could vary in terms of size, shape, color, and other fillers.

The active substance in these drugs is the same as that in brand-name drugs, though.

As a result, generic drugs have the same therapeutic impact as name-brand drugs. You can speak with a pharmacist immediately by calling our toll-free number if you have any questions or concerns.

Medication availability may differ at our contracted pharmacies. Open a chat with one of our customer service agents if you are searching for a particular drug and are unable to find it on our website. We will be pleased to see if the drug can be obtained for you by one of our contracted pharmacies.

A member of our loyalty team will get in touch with you if your shipment does not show up within 10 business days of the date it was shipped.

Medication refunds are not accepted at this time. On the other hand, should there be an issue with the supply that you received,

As of right now, insurance is not accepted as payment. On the other hand, we may give clients medical spending reports so they can file insurance claims.

We place utmost importance on protecting your private information. We are not allowed to share your financial, medical, or personal information with anybody outside of the healthcare providers that fill your prescriptions without your permission in line with PIPED (Personal Information Protection and Electronic Documents) Act.